A reservation with a Viva- or Wonderbox is non-refundable.
Only if you are unable to come because we have to be closed due to the Covid
measures, a full refund is possible.
If you are not in possession of the correct papers required by the authorities (G2)
to stay overnight at ours, and you are refused entry as a result, no refund will
be given.
With a combination reservation of gift card / extra days,
the different days are each subject to their own terms of
cancellation.
Cancellation costs are calculated on the applicable full room rate.
We reserve the right, if the down payment is not paid, to consider
this as a cancellation.
We reserve the right, if the full amount is not paid in time, to
consider this as a cancellation.